Returns & Refunds

Thank you for your purchase.
We hope you are satisfied with your order. However, if you are not completely happy with your purchase for any reason, you may return it to us in accordance with the policy below.

Returns

All return requests must be initiated within fourteen (14) days of the purchase date.
Returned items must be in new, unused condition, with all original tags, labels, and packaging intact.

Return Process

To return an item, please:

Place the item securely in its original packaging.
Include the proof of purchase (invoice or receipt).
Ship the package to the following address:

British Phytonutrients
Attn: Returns
C-369, 80 Feet Road, Mahesh Nagar
Jaipur, Rajasthan – 302015
India

Note: Return shipping costs are the responsibility of the customer. We strongly recommend using a trackable shipping method.

Refunds

Once we receive and inspect your return, we will begin processing your refund.
Please allow up to 14 days from the date we receive the item for the return to be processed.
Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your payment provider.
You will be notified via email once your refund has been completed.